SMS Terms and Conditions

Think Ink SMS Mobile Support

  • Program Description: Think Ink provides SMS notifications for customer support, order updates, and important service alerts. Users opting in can expect messages related to order confirmations, shipping updates, appointment reminders, promotional offers, and customer support responses.
  • Opt-Out Instructions: You can cancel SMS service at any time. Simply text “STOP” to 330-674-2251. After sending “STOP,” we will confirm your unsubscribe status via SMS. Once confirmed, you will no longer receive messages. To rejoin, sign up as you initially did, and we will resume sending messages.
  • Support Assistance: If you experience issues with our messaging program, reply with the keyword “HELP” for assistance, or contact us directly at 330-674-2251 or via email at support@thinkinkllc.com
  • Carrier Liability: Mobile carriers are not responsible for delayed or undelivered messages.
  • Message & Data Rates: Standard messaging and data rates may apply. Message frequency varies based on your interactions with us. For questions about your text or data plan, contact your wireless provider.
  • Privacy Policy: For privacy-related inquiries, please refer to our Privacy Policy below.

Think Ink SMS Privacy Policy

  1. Information We Collect
    When you opt into Think Ink’s SMS services, we may collect:
    1. Your phone number
    2. Message interaction data (e.g., when you send or receive messages)
    3. Preferences related to SMS notifications
  2. How We Use Your Information
    We use your information to:
    1. Send order updates, shipping notifications, appointment reminders, and promotional offers
    2. Respond to customer inquiries and support requests
    3. Improve our messaging services and customer experience
  3. Data Sharing & Protection
    1. We do not sell, trade, or share your phone number with third parties for marketing purposes.
    2. Your data is stored securely and only used for the purpose of delivering SMS communications.
    3. We may share information with service providers that assist us in operating our SMS platform (e.g., messaging carriers) in compliance with data protection laws.
    4. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
  4. Opt-Out & Control Over Your Data
    1. You can opt out of SMS communications at any time by replying “STOP” to 330-674-2251.
    2. For assistance, reply “HELP” or contact us at support@thinkinkllc.com.
    3. You may request access to, correction of, or deletion of your personal data by contacting Think Ink. Compliance with Regulations
  5. Think Ink follows industry standards and legal requirements, including:
    1. TCPA (Telephone Consumer Protection Act) – Ensuring all messages are sent with prior consent.
    2. CTIA Guidelines – Providing clear opt-in/opt-out mechanisms.
    3. GDPR (for EU users, if applicable) – Allowing users control over their personal data.
  6. Updates to This Policy
    1. We may update this SMS Terms and Conditions Policy periodically. Any changes will be posted at https://thinkinkllc.com/sms-terms-and-conditions.
  7. Contact Us
    1. For privacy-related inquiries, please contact:
    2. EMAIL: support@thinkinkllc.com
    3. TEL: 330-674-2251